Nesty

Privacy Policy

Effective date: October 2025

Nesty ("we", "our", "us") provides a software service that helps NDIS providers publish and update accommodation vacancies on their websites. We respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, and protect your information when you use nestyapp.com.au ("Website") and the Nesty service ("Service").

1. Information We Collect

We may collect:

  • Account details: name, email address, organisation name, billing details.
  • Usage information: logins, property listings, updates made through the Service.
  • Technical data: IP address, browser type, device information.
  • Support communications: messages or requests sent to support@nestyapp.com.au.

We do not collect sensitive personal information unless required for billing or regulatory reasons.

2. How We Use Information

We use your information to:

  • Provide and maintain the Nesty Service.
  • Process payments and manage subscriptions.
  • Communicate with you about updates, billing, and support.
  • Improve the Service through analytics and troubleshooting.
  • Comply with legal obligations.

We do not sell, rent, or trade your personal information to third parties.

3. Sharing of Information

We may share your information with:

  • Service providers (e.g. payment processors, hosting providers) to operate Nesty.
  • Legal authorities if required by law, regulation, or court order.

All third parties are required to keep your information secure and only use it for the purpose we engage them for.

4. Data Storage & Security

  • Data is stored securely on reputable cloud infrastructure providers.
  • Access is limited to authorised staff only.
  • We take reasonable steps to protect against loss, misuse, and unauthorised access.

5. Data Retention

We retain your account data while you have an active subscription. If you cancel, we retain data for up to 12 months in case you wish to re-activate, unless you request deletion sooner.

6. Your Rights

You have the right to:

  • Access and request a copy of your personal information.
  • Correct or update your information.
  • Request deletion of your data (subject to legal or contractual requirements).
  • Opt out of non-essential communications.

7. Cookies

Nesty uses cookies and similar technologies to provide a smooth user experience and for analytics. You can disable cookies in your browser, but some features may not work properly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on nestyapp.com.au, and the effective date will be revised.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us: